Team Leader, Reservations Job Vacancy at Kurumba Maldives

Your chance to lead in one of the most legendary hospitality jobs Maldives has to offer.

About Kurumba Maldives – A Pioneer in Island Hospitality

Kurumba Maldives is more than a resort – it is a symbol of heritage, innovation, and authentic Maldivian hospitality. As the first private island resort in the Maldives, Kurumba opened its doors in 1972 and has since evolved into a cosmopolitan retreat that embodies luxury, culture, and natural beauty.

Located just a short speedboat ride from Malé, our resort is a lush, tropical haven offering 180 tastefully designed villas surrounded by white sandy beaches and tranquil waters. We deliver a diverse and immersive guest experience, combining world-class amenities with heartfelt Maldivian warmth.

Our team members are the heartbeat of the Kurumba Culture, known for their genuine smiles, unpretentious service, and strong sense of community. Working here means becoming part of a tradition that blends excellence with a human touch – all set in the vibrant colors of the Maldives.

If you’re passionate about hospitality and want to build your luxury resort career in a stunning island environment, Kurumba Maldives is the place to grow.

Team Leader, Reservations – Job Overview

Kurumba Maldives is currently seeking a dynamic and experienced Team Leader, Reservations to join our Reservations Department. This is a leadership opportunity for someone with a strong background in hospitality bookings, customer service, and revenue optimization.

As Team Leader, you will manage the daily operations of our reservations team, ensuring that booking processes run smoothly and efficiently. You will be responsible for maximizing occupancy, managing room inventory, supporting the sales strategy, and maintaining high service standards in all guest interactions.

This job in Maldives offers the perfect combination of leadership, operational responsibility, and guest-focused service in a luxury resort setting.

Key Responsibilities

As a Team Leader, Reservations, your core duties will include:

  • Leading and supervising the reservations team to ensure smooth daily operations.

  • Managing room allocations, rate strategies, and availability across all booking channels.

  • Building and maintaining relationships with guests, travel agents, and online travel agencies (OTAs).

  • Overseeing group bookings, cancellations, and special requests with efficiency and accuracy.

  • Training and mentoring team members to deliver exceptional guest service.

  • Collaborating with the Sales & Marketing team to support promotional and revenue-boosting campaigns.

  • Monitoring key performance indicators (KPIs) and implementing improvements where necessary.

  • Ensuring compliance with resort policies and safety regulations.

  • Conducting performance reviews and setting objectives for the reservations team.

  • Acting as a key liaison between departments for seamless guest experiences.

Qualifications and Skills Required

We are looking for an individual who brings both experience and a proactive approach to hospitality. The ideal candidate will possess:

  • Proven experience in a reservations role within a luxury resort or hotel (minimum 2–3 years preferred).

  • Strong knowledge of reservation systems (e.g., Opera, SynXis, or similar).

  • Excellent communication and interpersonal skills.

  • Leadership qualities with the ability to inspire and manage a team.

  • Detail-oriented with a focus on accuracy and guest satisfaction.

  • Ability to analyze data, manage inventory, and execute rate strategies.

  • Familiarity with Maldives resort operations is an added advantage.

  • A commitment to service excellence and continuous improvement.

Life at Kurumba – The Work Environment

Kurumba Maldives offers a professional, multicultural, and inspiring work environment nestled in one of the world’s most beautiful island settings. Our team thrives on collaboration, mutual respect, and the genuine joy of providing outstanding guest experiences.

As part of the Kurumba family, you’ll enjoy a supportive atmosphere where your growth is encouraged and your contributions are valued. The resort promotes internal development, cross-training, and recognition of achievements. This is not just a job in the Maldives – it’s a step into a fulfilling resort career surrounded by natural beauty, rich history, and a culture of excellence.

How to Apply

Are you ready to take on a leadership role in a vibrant, world-renowned resort? Don’t miss your chance to join Kurumba Maldives and make your mark in hospitality jobs Maldives.

📩 Application Instructions
To apply for the position of Team Leader, Reservations, :

LINK: https://careers.universalresorts.com/job_view/10005_202506050812136228/1

  • Updated CV

  • Cover letter highlighting relevant experience

  • Copies of relevant certifications

  • Recent passport-size photo

  • Contact details of two professional references

📅 Application Deadline: July 15, 2025

We encourage all qualified applicants with a passion for resort hospitality and leadership to apply early.

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