Guest Service Agent Job Vacancy at Emerald Faarufushi Resort & Spa

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Emerald Faarufushi Resort & Spa is a prestigious 5-star Deluxe All-Inclusive resort nestled in the pristine Raa Atoll, northern Maldives. As a proud member of The Leading Hotels of the World, this luxury resort perfectly blends the untouched beauty of tropical landscapes with refined indulgence. Here, swaying palm trees and crystal-clear lagoons create an enchanting atmosphere of barefoot elegance, promising guests an unparalleled experience of relaxation and sophisticated hospitality.

This exclusive island retreat offers guests a harmonious fusion of nature and luxury, from overwater villas with breathtaking ocean views to world-class dining and rejuvenating spa treatments. Emerald Faarufushi is more than a destination; it is a sanctuary where personalized service meets the authentic Maldivian spirit. For those seeking luxury resort jobs in the Maldives, this is a unique opportunity to be part of a team dedicated to excellence in hospitality.

Job Title and Description: Front Office Guest Service Agent (Local)

Emerald Faarufushi Resort & Spa invites energetic, enthusiastic, and highly motivated individuals to apply for the position of Front Office Guest Service Agent (Local). This role is essential in delivering a seamless and memorable guest experience, acting as the welcoming face of the resort and providing exceptional customer service to a diverse international clientele.

If you have a passion for hospitality, enjoy working in a dynamic environment, and take pride in upholding high standards of service, this job in Maldives is perfect for you. Join our team and become part of a culture that values professionalism, teamwork, and guest satisfaction.

Key Responsibilities

As a Front Office Guest Service Agent, your primary duties will include:

  • Greeting and welcoming guests with a warm, professional attitude

  • Managing guest check-ins and check-outs efficiently

  • Providing detailed information about the resort’s services, facilities, and activities

  • Handling guest inquiries and resolving any issues promptly to ensure satisfaction

  • Maintaining accurate records and managing reservations in compliance with LQA standards

  • Coordinating with other departments to enhance the guest experience

  • Managing multiple tasks effectively under pressure during busy periods

  • Communicating clearly with a multinational team to ensure smooth daily operations

Qualifications and Skills Required

To thrive in this resort career role at Emerald Faarufushi Resort & Spa, candidates must meet the following qualifications and skills:

  • Excellent command of written and spoken English

  • Knowledge of Leading Quality Assurance (LQA) standards is an advantage

  • Strong multitasking abilities and the capacity to work efficiently under pressure

  • Ability to work well within a multicultural, multinational team environment

  • Positive “can-do” attitude and a genuine team player mindset

  • Previous experience in hospitality or front office roles is highly desirable

About the Work Environment

Working at Emerald Faarufushi means embracing the beauty and tranquility of island life while being part of a professional, dedicated team passionate about hospitality. The resort’s location in the stunning Raa Atoll offers employees the chance to enjoy breathtaking natural surroundings, from turquoise waters to white sandy beaches.

The workplace culture emphasizes respect, collaboration, and continuous growth. Team members are supported with training and development opportunities to enhance their skills and careers in the competitive hospitality jobs Maldives sector. Working here is more than just a job; it’s a lifestyle enriched by cultural diversity and the joy of delivering memorable guest experiences.

How to Apply

Interested candidates who meet the criteria are encouraged to apply by submitting their detailed CV, including a recent photograph and website addresses to previous employers if available. Please ensure your application briefly outlines your past work experience and key achievements relevant to the role.

Important: Update your email subject line to include the job title for clear identification.

  • Application Email: careers@emerald-faarufushi.com

  • Documents Required: Detailed CV, recent photo, links to references or previous employers (if any)

  • Application Deadline: [Insert deadline here, or write "Applications will be accepted until the position is filled."]

Only shortlisted applicants will be contacted for the next stage of the recruitment process.


Why Choose a Luxury Resort Job at Emerald Faarufushi?

Working at Emerald Faarufushi Resort & Spa not only offers a competitive salary and benefits package but also the rare chance to live and work in one of the most beautiful settings on earth. For those passionate about advancing their careers in the Maldives’ luxury hospitality sector, this role is a stepping stone to exciting opportunities in the industry.

Embark on your resort career journey today and be part of a team where professionalism meets paradise.

Apply Now
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