Welcome to THE OZEN COLLECTION, a part of Atmosphere Core, an award-winning hospitality brand known for redefining luxury with exceptional service, iconic design, and enriching guest experiences. If you're passionate about creating memorable experiences and thrive in a high-end, multicultural environment, this is your opportunity to be a part of a dynamic team at one of the Maldives’ most luxurious destinations.
As we continue to grow and set new benchmarks in resort excellence, THE OZEN COLLECTION invites qualified candidates to apply for the position of Assistant Manager – Laundry at our stunning island resort in the Maldives.
🌟 About THE OZEN COLLECTION
Set amidst the breathtaking beauty of the Indian Ocean, THE OZEN COLLECTION is synonymous with refined elegance, modern sophistication, and exceptional service. As a brand under Atmosphere Core, we are deeply committed to sustainability, innovation, and holistic guest experiences that combine luxury, wellness, and the charm of the Maldives.
Our properties are located in some of the most beautiful atolls in the Maldives, offering stunning overwater villas, serene beachfront suites, and state-of-the-art wellness sanctuaries. The atmosphere at our resorts is vibrant yet relaxing, ideal for both work and leisure. This makes working at THE OZEN COLLECTION not just a career step—but a lifestyle change.
Our team members, proudly known as OZENERS, are the heart and soul of the guest experience. We foster an enriching work culture built on mutual respect, continuous development, and support. Join us in delivering world-class service while enjoying the idyllic island life in one of the most admired hospitality environments in the world.
🧺 Position: Assistant Manager – Laundry
We are currently seeking a dedicated, experienced, and detail-oriented Assistant Manager – Laundry to lead and oversee our laundry operations. This role is critical in maintaining our high standards of cleanliness, presentation, and guest satisfaction across all accommodation and service areas.
Key Responsibilities:
As Assistant Manager – Laundry, your role will include—but is not limited to—the following responsibilities:
-
Operational Management: Supervise daily laundry operations, ensuring all processes meet quality and hygiene standards consistent with five-star resort expectations.
-
Team Leadership: Train, motivate, and lead a multicultural laundry team to maintain productivity and service excellence.
-
Quality Assurance: Monitor the washing, drying, folding, and delivery of all hotel linens, staff uniforms, and guest laundry to ensure timely and efficient service.
-
Equipment Oversight: Ensure proper operation and maintenance of laundry machinery and equipment, promptly reporting any malfunctions.
-
Chemical Safety & Usage: Maintain correct usage of chemicals and detergents, following safety protocols and manufacturer guidelines.
-
Inventory & Supplies Management: Track laundry supplies and linen inventory, placing orders when necessary to avoid shortages or overstocking.
-
Compliance: Ensure compliance with resort operational standards and health and safety regulations.
-
Guest Interaction: Coordinate with other departments to manage guest laundry requests efficiently, providing prompt and courteous service at all times.
-
Reporting: Maintain detailed operational logs, linen usage statistics, and staff performance reports for review by senior management.
✅ Candidate Profile
To qualify for this role, we are looking for individuals who bring strong leadership qualities, technical expertise in laundry operations, and a passion for delivering top-tier guest services in a luxury hospitality setting.
Minimum Requirements:
-
Education:
Bachelor’s degree in Hospitality Management or a related field. -
Experience:
Proven experience of 3 to 5 years in a laundry supervisory or assistant managerial role in five-star luxury resorts or international hotels. -
Technical Knowledge:
Solid understanding of laundry equipment, stain removal, washing cycles, chemical handling, and garment care, with the ability to troubleshoot common laundry issues efficiently. -
Leadership & Interpersonal Skills:
Demonstrated ability to manage, train, and inspire a multicultural team. Strong interpersonal skills and team-building capabilities are essential. -
Communication Skills:
Fluency in English is required. Knowledge of additional languages (such as Dhivehi, Hindi, or French) is an advantage. -
Resilience & Flexibility:
Must be able to work in a fast-paced island environment, handle pressure gracefully, and adapt to the ever-evolving needs of a luxury resort operation. -
Guest-Centric Attitude:
A strong focus on guest satisfaction with a proactive and solution-driven approach to service delivery.
🌍 Working at a Premier Island Resort
Located in one of the world’s most captivating travel destinations, THE OZEN COLLECTION provides a unique and immersive work experience. With direct access to pristine beaches, turquoise lagoons, and vibrant marine life, every workday is surrounded by natural beauty.
Life on a Maldivian resort island also comes with a strong sense of community. Our team accommodations are thoughtfully designed, with employee wellbeing in mind. From international cuisine in the staff canteen to recreational activities and employee events, working here is both professionally fulfilling and personally enriching.
Our operations run on innovation and sustainability. We actively invest in our people through structured training programs, leadership development, and opportunities for career advancement across our global network of resorts.
📧 How to Apply
Ready to take the next step in your hospitality career?
We welcome applications from motivated and experienced professionals who are passionate about luxury hospitality and have the skills to lead a high-performing laundry department.
Submit your application by email to: careers@ozen-maadhoo.com
Make sure to include:
-
An up-to-date Curriculum Vitae (CV)
-
Recent passport-size photograph
-
Relevant certificates and supporting documents
🗓️ Application Deadline: 19 May 2025
Shortlisted candidates will be contacted by our recruitment team for further assessment and interviews. We appreciate the interest of all applicants and ensure strict confidentiality throughout the selection process.
🌟 Join THE OZEN COLLECTION and Redefine Luxury With Us
At THE OZEN COLLECTION, we believe that hospitality is an art—and every team member plays a crucial role in painting a memorable guest experience. This is your opportunity to be part of a world-class organization that sets the global benchmark for luxury, service, and innovation.
Take the leap into a brighter future with one of the Maldives’ most admired resort brands. Your next career adventure awaits.
