Emerald Faarufushi Resort & Spa is a distinguished five-star Deluxe All-Inclusive resort and a proud member of The Leading Hotels of the World. Located in the pristine Raa Atoll in the northern Maldives, the resort is surrounded by crystal-clear lagoons, powder-soft white sands, and lush tropical vegetation that define the timeless beauty of the Maldivian islands. Designed with a philosophy of barefoot elegance, Emerald Faarufushi blends contemporary luxury with the natural rhythm of island life.
The resort offers an exceptional guest experience through refined dining concepts, spacious villas, world-class wellness facilities, and immersive marine and island activities. Every detail is thoughtfully curated to deliver comfort, exclusivity, and authentic hospitality. As a luxury destination welcoming guests from around the world, Emerald Faarufushi has established itself as a sought-after name for travelers seeking premium service and unforgettable moments in paradise.
For professionals seeking a job in the Maldives, Emerald Faarufushi Resort & Spa offers a rewarding environment where talent, dedication, and passion for hospitality are recognized and nurtured.
Job Title and Description
Emerald Faarufushi Resort & Spa is currently inviting applications for the position of Guest Service Agent within the Front Office department. This role is ideal for hospitality professionals who thrive in guest-facing environments and take pride in delivering warm, efficient, and personalized service.
As a Guest Service Agent, you will be one of the first points of contact for guests, playing a vital role in shaping their overall experience at the resort. This luxury resort job requires strong communication skills, attention to detail, and the ability to work confidently in a fast-paced, multicultural island setting.
This opportunity is well suited for individuals looking to grow their resort careers with an internationally recognized luxury brand in the Maldives.
Key Responsibilities
The Guest Service Agent will be responsible for supporting daily front office operations while ensuring the highest standards of guest satisfaction. Key responsibilities include:
- Welcoming guests with professionalism and warmth during arrival and departure.
- Handling check-in and check-out procedures efficiently and accurately.
- Responding promptly to guest inquiries, requests, and concerns.
- Maintaining clear and effective communication with other departments to ensure seamless guest experiences.
- Adhering to established service standards and resort operating procedures.
- Supporting daily administrative tasks related to front office operations.
Qualifications and Skills Required
Candidates applying for this hospitality job in the Maldives should meet the following criteria:
- Excellent command of written and spoken English.
- Knowledge of LQA standards will be considered a strong advantage.
- Ability to multitask and perform well under pressure in a dynamic environment.
- Comfortable working with a multi-national team and diverse guest profiles.
- A positive, can-do attitude with a strong sense of teamwork.
- Prior experience in a similar front office or guest service role is preferred.
About the Work Environment
Working at Emerald Faarufushi Resort & Spa means becoming part of a professional and supportive island community dedicated to excellence in luxury hospitality. Team members work in a culturally diverse environment that values collaboration, respect, and continuous improvement.
Life on the island offers a unique balance between professional growth and natural serenity. Surrounded by the beauty of the Maldives, employees enjoy a structured and well-managed workplace that encourages learning, engagement, and career advancement. This is an ideal setting for those seeking long-term careers in the global hospitality industry.
How to Apply
Interested candidates who meet the above criteria are invited to submit their applications for this luxury resort job. Applications should include:
- Detailed CV or resume
- Recent photograph
- Brief outline of past work experience and professional achievements
- Website address or references to previous employers, if available
Applicants are requested to clearly mention the position applied for in the email subject line.
Application Email: careers@emerald-faarufushi.com
Please note that only shortlisted candidates will be contacted.
