KAGI Maldives is Hiring: Join the Front Office or Become a Reservations Agent
Are you seeking a rewarding job in the Maldives within the luxury hospitality sector? KAGI Maldives Resort & Spa invites dynamic, service-oriented professionals to apply for the following positions: Reservations Agent and Front Office Team Leader. If you're passionate about delivering exceptional guest experiences and eager to grow your career in one of the most beautiful island destinations in the world, this opportunity is for you.
About the Resort
Nestled in the crystal-clear waters of the North Malé Atoll, KAGI Maldives Resort & Spa is an exclusive luxury island retreat designed for wellness, serenity, and personalized guest experiences. This boutique resort offers 50 elegant villas, each featuring a private pool and panoramic ocean views, surrounded by lush tropical vegetation and pristine white sand beaches.
KAGI is renowned for its holistic spa and wellness concept, complemented by fine dining, immersive marine adventures, and heartfelt hospitality. Located just 60 minutes by speedboat from Velana International Airport, the resort offers the ideal blend of seclusion and accessibility. A career at KAGI means joining a close-knit team committed to excellence, innovation, and creating unforgettable guest journeys in the heart of the Indian Ocean.
Job Title and Description
Open Positions:
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Reservations Agent
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Front Office Team Leader
We are currently seeking enthusiastic and experienced team players with a strong work ethic and passion for service to join our Front Office department. The selected candidates will play a pivotal role in managing guest interactions, supporting operational efficiency, and upholding the high standards of luxury resort jobs at KAGI Maldives Resort & Spa.
This is a prime opportunity for professionals looking to grow their careers in the Maldives hospitality industry, contribute to an award-winning guest experience, and thrive in a collaborative and inspiring work environment.
Key Responsibilities
Reservations Agent
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Manage and process guest reservations through various channels.
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Ensure accurate booking information and respond promptly to guest inquiries.
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Coordinate with other departments to ensure seamless pre-arrival arrangements.
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Maintain up-to-date knowledge of promotions, packages, and resort services.
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Deliver courteous, professional communication with guests and travel partners.
Front Office Team Leader
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Supervise front office operations, ensuring smooth check-in/check-out processes.
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Guide and support front office associates in delivering outstanding guest service.
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Resolve guest concerns with professionalism and prompt action.
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Monitor guest feedback and contribute to service improvements.
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Train team members and ensure SOP compliance across the department.
Qualifications and Skills Required
To succeed in these hospitality jobs in the Maldives, applicants should meet the following requirements:
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Minimum of 2 years' experience in the same or similar capacity within a resort or hotel environment.
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Strong command of written and spoken English.
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Ability to supervise and perform operational tasks efficiently.
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Team-oriented with a positive attitude and strong interpersonal skills.
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Commitment to professional integrity and compliance with Maldivian laws and resort standards.
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Physically fit and energetic, with the agility to perform role-specific duties.
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Preference will be given to Maldivian candidates.
About the Work Environment
Working at KAGI Maldives Resort & Spa means becoming part of a passionate, multicultural team dedicated to delivering excellence. The resort fosters a collaborative and respectful work culture, where each team member contributes to the overall success of the guest experience.
Staff enjoy the natural beauty of the island daily, with access to recreational facilities, learning opportunities, and a peaceful island lifestyle. KAGI values its team as its most important asset, offering growth potential and support in a serene and inclusive environment.
How to Apply
If you're ready to advance your resort career with one of the most exclusive wellness retreats in the Maldives, we encourage you to apply now.
📩 Send your application to:
careers@kagimaldives.com
📎 Required documents:
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Updated resume/CV
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Recent passport-size photo
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Police clearance report
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Two work-related reference contacts
📅 Application Deadline: Only shortlisted candidates will be notified due to the volume of applications received. Please include your full name and the position applied for in the email subject line.
Take the next step in your hospitality career in the Maldives. Join KAGI Maldives Resort & Spa and be part of a team that delivers authentic luxury and unforgettable guest experiences every day.
