Guest Relations Officer (Italian Speaking) Job Opportunity at Baglioni Resort Maldives
Nestled on the unspoiled island of Maagau in the Dhaalu Atoll, Baglioni Resort Maldives is a jewel of Italian elegance in the heart of the Indian Ocean. This luxury all-inclusive resort offers an unforgettable blend of pristine natural beauty and refined hospitality, where powder-white sands, crystal-clear lagoons, and lush tropical vegetation surround a sanctuary of tranquillity and comfort.
As part of the prestigious Baglioni Hotels & Resorts collection, the resort brings signature Italian style and hospitality to the Maldives. It is a destination that blends environmental sustainability, luxury experiences, and world-class service, making it one of the top resorts for travelers seeking a truly immersive and indulgent escape.
Guests enjoy gourmet cuisine, exclusive villas with private pools, a holistic wellness spa, and personalized service in one of the most picturesque locations on Earth. Working here means becoming part of a team that delivers exceptional standards while living on an island paradise.
If you're passionate about hospitality and want to elevate your resort career, Baglioni Resort Maldives offers the perfect opportunity to shine.
Job Title: Guest Relations Officer (Italian Speaking)
Baglioni Resort Maldives is currently seeking a Guest Relations Officer (Italian Speaking) to join its dynamic front-of-house team.
This is an exciting job in Maldives for individuals who are passionate about creating exceptional guest experiences. The ideal candidate is a confident communicator in both Italian and English, with a proactive and guest-centric attitude. If you're ready to step into a luxury resort job where no two days are the same and every guest interaction leaves a lasting impression, we want to hear from you.
Key Responsibilities
As a Guest Relations Officer, your primary role is to ensure a memorable and seamless experience for guests from arrival to departure. Your duties will include:
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Greeting and welcoming Italian-speaking guests upon arrival and during their stay.
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Assisting with check-in and check-out procedures.
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Addressing guest needs, concerns, and requests in a professional and efficient manner.
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Coordinating with various departments to ensure a smooth and personalized guest experience.
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Maintaining detailed guest records and preferences for future visits.
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Promoting resort activities, experiences, and services to enhance guest satisfaction.
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Handling special occasions and VIP guests with extra attention to detail.
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Resolving any guest complaints promptly and courteously.
Qualifications and Skills Required
To be successful in this role, candidates must meet the following qualifications and possess essential soft skills:
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Fluent in Italian and English (both written and spoken).
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Previous experience in a similar guest relations or front office role in a luxury hotel or resort. Experience in hospitality jobs Maldives will be a strong advantage.
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Excellent interpersonal and communication skills.
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A pleasant personality with a professional and polished demeanor.
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Ability to work independently and as part of a team.
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Strong multitasking and problem-solving skills in a fast-paced environment.
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A positive, can-do attitude and genuine passion for guest service.
About the Work Environment
Working at Baglioni Resort Maldives means becoming part of an inclusive and highly professional team that values excellence, integrity, and warmth in every interaction.
Team members live and work in a tropical island setting surrounded by nature, where collaboration and respect are the foundation of daily operations. The resort encourages career growth, offers on-site accommodation and meals, and fosters a culture of recognition and teamwork.
You’ll experience the Maldives not just as a dream destination—but as your everyday workplace.
How to Apply
Interested candidates are invited to apply by sending their updated resume to:
📩 vpoclassery@baglionihotels.com
✅ Please include:
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A cover letter outlining your motivation and availability
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Your resume/CV with recent photo
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References or letters of recommendation, if available
🗓 Application Deadline: Applications will be reviewed on a rolling basis. Early applications are encouraged as only shortlisted candidates will be contacted.
Start your journey toward an exciting resort career and join one of the leading names in luxury hospitality in the Maldives.
