Are you passionate about hospitality and fluent in German and English? Diamonds Athuruga Maldives is looking for a dynamic German Speaking Guest Relation Officer to join their team. This is a fantastic opportunity to advance your resort careers in the Maldives while providing exceptional service at a luxury island resort. If you’re seeking a rewarding job in Maldives with a vibrant, guest-focused team, this role could be your next career move.
About Diamonds Athuruga Maldives
Nestled in the breathtaking South Ari Atoll, Diamonds Athuruga Maldives is a paradise of natural beauty and luxury. Surrounded by crystal-clear turquoise waters, vibrant coral reefs, and pristine white sandy beaches, the resort offers guests an unforgettable island experience. From tranquil overwater villas to exquisite dining options and world-class spa facilities, Diamonds Athuruga combines comfort, elegance, and warm Maldivian hospitality.
Guests enjoy a variety of activities, including snorkeling, diving, sunset cruises, and cultural excursions that showcase the rich heritage of the Maldives. The resort’s dedication to personalized service and creating memorable moments sets it apart as a premier destination for discerning travelers seeking a true luxury resort experience.
Job Title and Description: German Speaking Guest Relation Officer
Diamonds Athuruga is seeking an enthusiastic and personable Guest Relation Officer fluent in German and English. This key role focuses on creating a welcoming environment for German-speaking guests, ensuring they feel valued and well cared for during their stay.
As the German Speaking Guest Relation Officer, you will be the primary contact for German-speaking guests, offering personalized assistance and support to enhance their resort experience. Your language skills and hospitality expertise will help bridge communication gaps and ensure every guest’s needs are met with professionalism and warmth.
Key Responsibilities
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Serve as the main point of contact for German-speaking guests, ensuring clear communication and exceptional service.
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Welcome guests upon arrival, assist with check-in, and provide detailed orientation about the resort’s facilities and activities.
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Handle guest inquiries, feedback, and complaints promptly and professionally to guarantee guest satisfaction.
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Collaborate closely with front office, housekeeping, and other departments to fulfill guest expectations seamlessly.
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Coordinate and promote resort activities, excursions, and special events tailored to guests’ interests.
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Translate key guest information and communication materials between German and English to enhance guest understanding.
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Maintain accurate records of guest preferences, requests, and feedback to support continuous improvement initiatives.
Qualifications and Skills Required
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Fluency in German and English is mandatory; knowledge of Italian is a distinct advantage.
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Previous experience in hospitality, preferably in guest relations or front office roles.
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Prior work experience in Maldives resorts will be considered an asset.
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Strong interpersonal and communication skills with a friendly and approachable demeanor.
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Ability to handle guest inquiries and complaints with patience, professionalism, and efficiency.
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Detail-oriented with excellent organizational and multitasking abilities.
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Passion for delivering exceptional guest experiences and fostering positive relationships.
About the Work Environment
Working at Diamonds Athuruga means becoming part of a passionate and supportive team dedicated to excellence in hospitality. The island setting offers a unique blend of professional challenges and natural serenity, ideal for those who thrive in dynamic, guest-focused environments.
Employees enjoy a collaborative culture where teamwork, respect, and personal growth are encouraged. The resort fosters continuous learning and career development, making it a prime destination for anyone seeking rewarding hospitality jobs in Maldives within the luxury resort sector.
How to Apply
Ready to embark on an exciting resort career in the Maldives? Submit your application today! Please email the following documents to:
careers.diamondsathuruga@planhotel.com
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Updated resume/CV
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Two professional references (names and contact details)
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Copy of passport or national ID
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Educational and work certificates
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Recent passport-sized photograph
Application Deadline: July 2, 2025
Only shortlisted candidates will be contacted for further steps.
