The Residence Maldives Dhigurah by Cenizaro is an exquisite island paradise located in the unspoiled Gaafu Alifu Atoll, one of the largest and most beautiful atolls in the Maldives. This luxury resort is renowned for its elegant villas, turquoise lagoons, and pristine beaches that create a serene sanctuary for travelers seeking peace, privacy, and personalized hospitality.
Connected by a 1-kilometer private bridge to its sister property, The Residence Maldives Falhumaafushi, guests can enjoy double the luxury and experiences across two world-class resorts. From fine dining and holistic spa treatments to thrilling marine adventures, the resort offers endless opportunities to create unforgettable memories.
Guided by Cenizaro Hotels & Resorts’ philosophy of genuine care and excellence, The Residence Maldives Dhigurah blends traditional Maldivian charm with refined sophistication. It is not only a world-class destination for guests but also a rewarding environment for professionals passionate about hospitality and excellence.
Job Title and Description
Position: Guest Relation Officer (French Speaker)
Location: The Residence Maldives Dhigurah, Gaafu Alifu Atoll
The Residence Maldives Dhigurah is inviting applications for an experienced and charismatic Guest Relation Officer (French Speaker) to join its guest service team. As the first point of contact for guests, this role is vital in ensuring a smooth, memorable, and personalized resort experience from arrival to departure.
The ideal candidate will be passionate about luxury hospitality, able to anticipate guest needs, and capable of maintaining the highest standards of service. As a Guest Relation Officer, you will represent the resort’s warm and welcoming spirit, building meaningful connections with guests from around the world — particularly French-speaking travelers.
This is an exciting opportunity to advance your hospitality career in the Maldives and be part of a dynamic resort team dedicated to delivering world-class guest experiences.
Key Responsibilities
As a Guest Relation Officer (French Speaker) at The Residence Maldives Dhigurah, your duties will include:
- Welcoming guests with warmth and professionalism, ensuring a seamless check-in and check-out process.
- Providing personalized assistance and ensuring guest satisfaction throughout their stay.
- Serving as the main point of contact for French-speaking guests, offering translation support and cultural understanding.
- Coordinating with all departments to meet guest requests efficiently and effectively.
- Handling guest feedback and resolving concerns promptly with empathy and discretion.
- Maintaining accurate guest profiles and records using property management systems.
- Supporting VIP arrivals, special occasions, and surprise arrangements to enhance the guest experience.
Qualifications and Skills Required
Candidates should meet the following criteria to be considered for this position:
- Minimum of 2 years of experience in a guest-facing role at a five-star resort in the Maldives.
- Fluent in French and English; knowledge of other European languages is an advantage.
- Exceptional interpersonal and communication skills, with a natural ability to connect with guests from diverse backgrounds.
- Professional appearance and demeanor, with a calm and composed attitude under pressure.
- A genuine passion for guest service and attention to detail in every interaction.
- Proficiency in property management systems and guest service software.
- Positive, outgoing personality with a focus on teamwork and collaboration.
About the Work Environment
Joining The Residence Maldives Dhigurah means becoming part of a close-knit family of hospitality professionals committed to excellence. The resort promotes an inclusive and diverse workplace where collaboration, respect, and innovation are encouraged.
Team members enjoy comfortable accommodation, access to a dedicated fitness area, and participation in fun and inclusive social events that foster a strong sense of community. The resort also provides professional growth opportunities and an annual air ticket to home as part of its comprehensive benefits package.
With its inspiring natural setting, supportive management, and global brand reputation, The Residence Maldives Dhigurah offers one of the most fulfilling resort careers in the Maldives.
How to Apply
If you are passionate about delivering genuine hospitality and aspire to grow your career in one of the most beautiful island destinations in the world, we would love to hear from you.
Application Email: hr-dhigurah@theresidence.com
Required Documents:
- Updated CV/Resume
- Recent photograph
- Copies of relevant certificates and references
Application Deadline: 05 October 2025
Only shortlisted candidates will be notified.
