Telephone Operator Job at Radisson Blu Resort Maldives
The Radisson Blu Resort Maldives is a five-star island paradise that perfectly blends modern sophistication with the serene beauty of the Maldives. Located in the stunning South Ari Atoll, the resort is surrounded by turquoise lagoons, powdery white beaches, and a vibrant underwater world that attracts divers and travelers from across the globe.
As part of the globally recognized Radisson Hotel Group, the resort offers exceptional guest experiences defined by personalized service, contemporary design, and world-class facilities. From luxurious overwater villas and fine dining to relaxing spa experiences and thrilling water adventures, every stay at Radisson Blu Maldives is crafted with care and passion.
Working at Radisson Blu Resort Maldives means joining a brand that values innovation, teamwork, and growth. Team members are empowered to develop their skills and create memorable experiences that embody the brand’s promise: “Every Moment Matters.”
Job Title and Description
Position: Telephone Operator (One Touch Service Agent)
Location: Radisson Blu Resort Maldives, South Ari Atoll
Radisson Blu Resort Maldives is inviting passionate and service-driven individuals of Maldivian nationality to join its dynamic Front Office team as a Telephone Operator / One Touch Service Agent. This role is ideal for candidates who take pride in communication excellence and guest satisfaction.
As a Telephone Operator, you will serve as the first point of contact for guest inquiries and requests, ensuring that every interaction reflects Radisson’s “Yes, I Can!” service philosophy. You will play a key role in delivering a seamless communication experience between guests and departments, contributing to the resort’s world-class service standards.
This opportunity is perfect for individuals seeking to grow their hospitality career in the Maldives with one of the world’s most respected luxury hotel brands.
Key Responsibilities
As a Telephone Operator / One Touch Service Agent, your key responsibilities include:
- Handling all incoming and outgoing calls with professionalism, efficiency, and courtesy.
- Providing accurate information about resort services, facilities, and guest activities.
- Coordinating guest requests and ensuring timely responses from relevant departments.
- Maintaining accurate records of guest communications and service requests.
- Demonstrating Radisson Blu’s “Yes, I Can!” attitude in every guest interaction.
- Assisting with administrative tasks and ensuring smooth internal communication between teams.
- Upholding the brand’s commitment to delivering memorable moments for every guest.
Qualifications and Skills Required
To excel in this role, candidates should meet the following requirements:
- Must be of Maldivian nationality.
- Excellent communication and interpersonal skills.
- Professional appearance and a positive, team-oriented attitude.
- Strong administrative and multitasking abilities.
- Previous experience in a similar role within a resort or hotel is an added advantage.
- Ability to maintain composure and deliver exceptional service under pressure.
- Passionate about hospitality and committed to ensuring guest satisfaction.
- Willingness to embrace Radisson’s “Every Moment Matters” philosophy.
About the Work Environment
At Radisson Blu Resort Maldives, you’ll be part of a vibrant, international team that values creativity, integrity, and collaboration. The resort offers a professional yet welcoming work culture, where every team member is encouraged to grow through continuous learning and development opportunities.
Life on the island is both inspiring and fulfilling — imagine working surrounded by the breathtaking natural beauty of the Maldives, where turquoise lagoons and palm-lined beaches create the perfect backdrop for success. The resort’s team-oriented environment ensures that every individual’s contribution is valued and celebrated.
Joining Radisson Blu means becoming part of a global brand known for excellence, with opportunities for career progression within the Radisson Hotel Group’s worldwide network.
How to Apply
If you are ready to take your hospitality career to the next level with one of the leading luxury resort brands in the Maldives, we would love to hear from you.
Application Email: careers.hrmaldives@radisson.com
Required Documents:
- Updated Resume (PDF format)
- Recent passport-sized photograph
- Copies of relevant certificates and references
Application Deadline: November 02, 2025
Apply Now