Kuramathi Maldives is one of the most beloved and established island resorts in the Maldives, blending natural beauty with world-class hospitality. Located in the stunning Rasdhoo Atoll, the island stretches along a spectacular lagoon surrounded by turquoise waters, lush vegetation, and white sandy beaches that offer the perfect escape for travelers seeking tranquility and adventure.
As part of the renowned Universal Resorts group, Kuramathi Maldives is celebrated for its exceptional guest experiences, from exquisite dining and vibrant marine life to luxurious villas and eco-conscious initiatives. The resort caters to couples, families, and solo travelers, providing a harmonious balance between relaxation and recreation.
At Kuramathi, every team member plays a vital role in maintaining its reputation for excellence. The resort fosters a professional yet welcoming work culture, offering opportunities for career growth and the chance to be part of a passionate team dedicated to redefining luxury hospitality in the Maldives.
Job Title and Description
Position: Reservation Agent
Location: Kuramathi Maldives, Rasdhoo Atoll
Kuramathi Maldives is inviting enthusiastic and detail-oriented professionals to apply for the position of Reservation Agent. This role is a fantastic opportunity for individuals who are passionate about customer service, communication, and the art of creating seamless guest experiences from the very first point of contact.
As a Reservation Agent, you will serve as the bridge between guests and the resort, handling inquiries, bookings, and special requests with precision and professionalism. This is your chance to join one of the Maldives’ most iconic luxury island destinations and contribute to its ongoing legacy of hospitality excellence.
If you are ready to advance your resort career in the Maldives and thrive in a dynamic, guest-focused environment, Kuramathi Maldives welcomes your application.
Key Responsibilities
As a Reservation Agent at Kuramathi Maldives, you will be responsible for:
- Managing and processing guest reservations accurately and efficiently.
- Responding to booking inquiries and providing information about accommodation, packages, and resort facilities.
- Ensuring clear and timely communication with guests, travel partners, and internal departments.
- Maintaining organized records of all reservations and correspondence.
- Supporting the reservations team in achieving monthly booking and revenue targets.
- Assisting with reports, confirmations, and administrative tasks related to guest bookings.
- Delivering a high level of customer service that reflects Kuramathi’s reputation for excellence.
Qualifications and Skills Required
The ideal candidate for this position should possess the following qualifications and attributes:
- Excellent communication skills in English, both verbal and written.
- Previous experience in a reservations or front office role, preferably within the hospitality industry.
- Strong administrative and organizational skills with attention to detail.
- Ability to multitask efficiently in a fast-paced environment.
- Professional appearance and a well-groomed demeanor.
- Positive attitude, teamwork spirit, and customer-oriented mindset.
- Flexibility to work in shifts, including evenings, weekends, and holidays.
- Proficiency in hotel reservation systems and computer literacy is an added advantage.
About the Work Environment
Joining Kuramathi Maldives means becoming part of a dedicated team that values professionalism, integrity, and passion for hospitality. The resort provides a dynamic and supportive work environment where employees can flourish while living amidst the natural beauty of a tropical paradise.
Team members enjoy the benefits of a close-knit island community, career development programs, and the chance to collaborate with experienced professionals across various departments. The resort encourages innovation and personal growth, making it an ideal setting for those seeking long-term hospitality careers in the Maldives.
Life at Kuramathi is more than work — it’s an experience filled with learning, teamwork, and the joy of creating unforgettable memories for guests from around the world.
How to Apply
Ready to start your next chapter in paradise? Apply now and become part of the Kuramathi Maldives family — where every day brings new opportunities to grow, shine, and inspire.
Application Email: careers@kuramathi.com
Required Documents:
- Updated CV/Resume
- Copies of relevant certificates and references
Application Deadline: Applications are open until the position is filled. Early applications are encouraged for priority consideration.
Apply Now