Butler Manager Job Vacancy at OZEN RESERVE BOLIFUSHI
The OZEN Collection is synonymous with luxury, sophistication, and an unwavering commitment to delivering unparalleled hospitality experiences. At OZEN RESERVE BOLIFUSHI, we blend refined elegance with timeless charm, ensuring that our guests enjoy an unforgettable stay while fostering a work environment that inspires growth, innovation, and excellence.
Our "Joy of Giving" philosophy is the driving force behind everything we do. It not only defines the guest experience but also influences how we treat our valued colleagues—our "OZENERS." If you have a passion for hospitality and a dedication to excellence, we invite you to be part of our success story.
About OZEN RESERVE BOLIFUSHI
Nestled in the heart of the Maldives, OZEN RESERVE BOLIFUSHI is a private island paradise where elegance meets world-class service. As a five-star luxury resort, it offers pristine beaches, turquoise waters, and an exclusive experience tailored to high-end travelers seeking serenity and indulgence.
The resort features:
✅ Lavish Villas & Residences: Beachfront and overwater villas with stunning ocean views.
✅ World-Class Dining: A variety of gourmet restaurants serving international and Maldivian cuisine.
✅ Exclusive Butler Service: Personalized and attentive service, ensuring every guest’s needs are met with precision.
✅ Luxury Wellness & Spa: Holistic spa treatments designed for ultimate relaxation.
✅ Sustainability Commitment: Eco-conscious initiatives to preserve the natural beauty of the Maldives.
With such a high level of service, we are looking for passionate individuals who share our commitment to excellence.
We Are Hiring – Butler Manager
OZEN RESERVE BOLIFUSHI is seeking an experienced Butler Manager to lead our world-class butler team. This is an exceptional opportunity for a hospitality professional with a keen eye for detail, a proactive mindset, and a dedication to providing luxury service at the highest standards.
Key Responsibilities:
✔ Oversee Butler Services: Manage and supervise the butler team to ensure impeccable service, personalized experiences, and guest satisfaction.
✔ Maintain Excellence in Guest Experience: Ensure that all guests receive VIP treatment, anticipating their needs and delivering a seamless luxury experience.
✔ Train and Develop Staff: Provide continuous training and mentorship to enhance the skills and professionalism of the butler team.
✔ Handle Guest Requests and Complaints: Proactively address and resolve any guest concerns with professionalism and efficiency.
✔ Collaborate with Resort Departments: Work closely with Front Office, Housekeeping, Food & Beverage, and other departments to provide a seamless guest experience.
✔ Implement Standard Operating Procedures (SOPs): Assist in developing and refining SOPs to optimize efficiency and consistency in service.
✔ Stay Present on the Floor: Lead by example with hands-on involvement, ensuring all butler services are executed flawlessly.
Candidate Qualifications & Requirements
To be considered for this role, candidates must meet the following criteria:
🔹 Educational Background:
- A Bachelor’s degree in Hospitality Management or a related field.
- Additional certifications in hospitality are an added advantage.
🔹 Work Experience:
- Minimum 2 years of managerial experience in a 5-star luxury resort with a butler service system.
- Prior experience working as a butler is a key requirement.
- Experience in handling VIP guests and creating bespoke guest experiences.
🔹 Skills & Competencies:
- Multi-lingual skills (fluency in Russian or Chinese is a strong advantage).
- Exceptional communication and interpersonal skills to interact effectively with high-profile guests.
- Negotiation skills to manage guest requests, concerns, and special requirements.
- Strong problem-solving abilities and expertise in resolving guest complaints.
- Proficiency in hotel management systems, particularly Opera PMS and other hospitality software.
- Excellent organizational skills to manage multiple responsibilities efficiently.
- A proactive, hands-on approach with the ability to lead and motivate a team.
Why This Role Is for You
A Butler Manager at OZEN RESERVE BOLIFUSHI is more than just a leadership position—it's an opportunity to be part of a world-renowned resort that values excellence, innovation, and service. This role offers the chance to work in a prestigious five-star environment while growing your career in luxury hospitality.
If you thrive in a fast-paced, guest-focused environment and have a passion for curating memorable experiences, this is the perfect opportunity for you.
How to Apply
We invite all qualified candidates to take the next step in their hospitality career. To apply for the Butler Manager position at OZEN RESERVE BOLIFUSHI, please follow these steps:
📧 Email your application to: careers@ozenreserve-bolifushi.com
📎 Include:
✅ Your updated CV
✅ Recent photograph
✅ Relevant certifications and supporting documents
📅 Application Deadline: 20th February 2025
⚠️ Only shortlisted candidates will be contacted for further assessment.
Start Your Journey with OZEN RESERVE BOLIFUSHI Today!
This is your chance to be part of one of the Maldives' most prestigious luxury resorts. Elevate your career, experience unparalleled professional growth, and work in an inspiring, world-class environment.
Apply today and become an OZENER! 🌴✨
