Reservations Agent Job Vacancy at Emerald Maldives Resort & Spa

Join the Emerald Maldives Resort & Spa: A Career in Paradise

Welcome to Emerald Maldives Resort & Spa, a luxurious 5-star Deluxe All-Inclusive Resort and a proud member of The Leading Hotels of the World. Nestled on the pristine shores of Raa Atoll, this resort is a tropical haven that redefines luxury and indulgence. With its unparalleled beauty and exceptional hospitality, the Emerald Maldives offers an ideal workplace for professionals passionate about delivering world-class guest experiences.

About Emerald Maldives Resort & Spa

Located in the northern part of the Maldives archipelago, the Emerald Maldives Resort spans a stunning 20-hectare private island, surrounded by 1.5 kilometers of powdery white sand beaches. The resort features a harmonious blend of modern elegance and untouched natural beauty, creating a sanctuary for both guests and team members alike.

Accommodation and Amenities
The resort boasts 120 luxurious villas, split evenly between island and overwater accommodations:

  • 60 Beach Villas: Nestled among lush vegetation, offering privacy and direct access to the beach.
  • 60 Overwater Villas: Perched above the crystal-clear lagoon, with uninterrupted views of the Indian Ocean.

Each villa is meticulously designed with sustainable materials, offering an eco-friendly yet opulent experience. The resort’s facilities include world-class dining options, a serene spa, and a variety of recreational activities such as snorkeling, diving, and private excursions.

Commitment to Excellence
Emerald Maldives is committed to providing guests with a memorable stay by focusing on attention to detail, exceptional service, and sustainable practices. This ethos extends to the team, fostering a supportive and rewarding environment for staff.

Current Job Opportunity

Position: Reservations Agent
Department: Front Office

As a Reservations Agent, you will play a pivotal role in ensuring seamless communication between the resort and its valued guests. The ideal candidate will possess excellent organizational and communication skills, with a strong passion for customer service.

Key Responsibilities:

  • Handle guest inquiries and reservations through phone, email, and online platforms.
  • Accurately manage bookings and maintain the reservations system.
  • Provide exceptional service by addressing guest requests and preferences.
  • Collaborate with other departments to ensure guest satisfaction.
  • Assist in promoting the resort’s unique features and amenities to prospective guests.

Qualifications:

  • Prior experience in a similar role within a luxury hospitality environment is preferred.
  • Strong communication skills in English (additional languages are a plus).
  • Proficiency in using reservations software and Microsoft Office tools.
  • Excellent attention to detail and the ability to multitask in a fast-paced environment.
  • A warm and professional demeanor that aligns with the resort’s values.

How to Apply

If you’re a dedicated professional ready to contribute to the exceptional guest experiences at Emerald Maldives, we invite you to apply. Please send the following to careers@emerald-maldives.com:

  • A detailed resume (including a website address to previous employers, if available).
  • A recent photograph.

📌 Important: Only shortlisted candidates will be contacted for further steps.

Why Work at Emerald Maldives Resort & Spa?

Joining the team at Emerald Maldives means more than just a job; it’s an opportunity to be part of an exceptional organization where growth, creativity, and collaboration are encouraged. Here’s what makes Emerald Maldives a standout employer:

  • Work in Paradise: Experience the unmatched beauty of Raa Atoll while building a fulfilling career.
  • Professional Growth: Gain valuable experience at one of the world’s leading luxury resorts.
  • Supportive Team Environment: Collaborate with passionate professionals who value excellence and teamwork.
  • Competitive Benefits: Enjoy a comprehensive benefits package designed to reward dedication and performance.

Discover Raa Atoll

Located in the northern Maldives, Raa Atoll is renowned for its untouched natural beauty, vibrant marine life, and serene ambiance. Guests and team members alike can explore the wonders of the Indian Ocean, from vibrant coral reefs teeming with marine life to secluded beaches perfect for relaxation.

Raa Atoll’s proximity to Velana International Airport, just a short scenic seaplane journey away, makes it a convenient yet exclusive destination. Working in this tranquil paradise allows you to enjoy a harmonious blend of professional achievement and personal rejuvenation.

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